How SSRdog collects, uses, and protects information connected to your subscription.
When you create an SSRdog account and subscribe to a plan, we collect the minimum information needed to operate the service: an email address for account access and notices, billing details processed through our payment provider, and basic usage metrics such as data consumed against your plan's allowance.
We do not require government identification, and we do not build profiles of the specific websites or content you access once connected through a client.
Account information is used to authenticate you, deliver your subscription link, process billing, and provide support when you reach out. Aggregate, non-identifying usage data may be used to plan node capacity across regions.
We do not sell personal information to third parties, and we do not use your account data for advertising profiling.
Account and billing records are retained for as long as your account remains active and for a reasonable period afterward to meet accounting and legal obligations. You can request account deletion through the contact page.
Our marketing site and account dashboard may use essential cookies to keep you logged into the dashboard and to remember basic preferences like language. We do not use cookies for cross-site advertising tracking.
Subscription links and client connections are encrypted, and account credentials are stored using standard industry hashing practices. No system is perfectly secure, and we encourage using a unique password for your account.
You can update your account email, reset your subscription link, or close your account at any time through the dashboard or by contacting support.
If you have questions about this policy or how your information is handled, reach out through the contact page and we'll respond as quickly as we can.
Billing is handled by a third-party payment processor rather than being stored directly on SSRdog's own servers. We receive confirmation that a payment succeeded and basic billing metadata, not full card details.
If a dispute or refund needs to be handled, our support team can look up the transaction using your account email without needing your full payment information.
SSRdog's service is intended for general audiences and is not directed at children. We do not knowingly collect account information from children, and an account should only be created by someone able to agree to these terms.
We may revise this privacy policy from time to time as the service evolves. Material changes will be reflected on this page, and continuing to use SSRdog after an update means you accept the revised policy.